Noble Coolrooms Most Frequently Asked Questions
Listed
below are some of our customers most frequently asked questions.
If you cannot find the answer to your questions here,
please do not hesitate to contact Noble Coolrooms.
Q. Can I pick up the coolroom from
your depot or must it be delivered?
A. Due to their size and weight, we will deliver the coolroom to
you. A small delivery and pickup fee may apply.
Q. Where will you deliver a coolroom
to?
A. We will deliver your coolroom to anywhere in the Newcastle, Port
Stephens, Hunter Valley and Central Coast areas of New South Wales.
Please contact us to discuss your requirements.
Q. What type of power does a coolroom require?
A. All of our coolrooms plug into 240 volt and require a 10 amp
extension lead. All of our coolrooms are "tested and tagged".
No special power supply is required to run a coolroom. It is
important that if you require more than one coolroom, they are
plugged into separate power circuits to ensure they run efficiently.
All coolrooms have safety switches.
Q. What size coolroom will I need?
A. From our experience, a small coolroom will be large enough to
refrigerate food and drinks for up to 50 people. A medium coolroom
will cater for 60 - 80 people, and a large coolroom will be able to
cater for 80 - 150 people. Please do not hesitate to contact us to
discuss your requirements as we will be able to recommend the best
and most economical option that will meet your requirements.
Q. How much space does a coolroom
need?
A. When choosing which coolroom is right for you please consider any
clearance restrictions. Do you have sufficient height, length and
width to accommodate the coolroom? Are there any gateways, trees or
roofs that the coolroom needs to clear? Please check the exact
dimensions with our friendly staff to ensure the coolroom will fit.
Q. Can I park a coolroom
anywhere?
A. Flat, level, solid ground is the ideal terrain for setting up the
coolroom. The wheels should be chocked to prevent movement.
Q. If I hire a coolroom, when will it arrive?
A. We will deliver your coolroom the day before your event.
This gives the coolroom time to cool down to the correct temperature
and allows you to chill the contents correctly overnight. A coolroom
hire weekend rate covers Friday to Monday.
Q. What is the minimum hire period?
A. One day is the minimum hire time.
Q. Can I hire for a long term
period?
A. Yes, you can hire for as long as you need. A day, a week, a
month or a year, is OK with us.
Q. Can I lock
the unit for security?
A. Yes, all coolrooms are supplied with a high quality padlock and
wheel clamp. It is however, your responsibility to ensure that the
portable coolroom is placed in a secure location to prevent damage,
grafitti or theft.
Q. My coolroom or freezer has
broken down and I need one on a long term hire for my business, do
you offer cheaper rates?
A. Yes, we certainly do offer discounts for long term hire and we
are very happy to arrange long term rental of our coolrooms at a
discounted price.
Q. Do I have to clean the coolroom
after I hire it?
A. We wash and sanitise all of our coolrooms units before and after
they are hired, so that your coolroom is ready for immediate use. We
do ask that you remove all contents and any rubbish from the
coolroom before returning it.
Q. I need extra coolroom / freezer
space over the summer period for my business, but don't want my
staff climbing up and down steps to enter the coolroom?
A. Our coolrooms have only one step to gain entry, which is very
strong, wide and sturdy.
Q. How can I pay for our hire?
A. We accept cash, Visa Card and MasterCard and require payment
prior to delivery.